The Process

Contact Bill Concannon from the Franchise Team to discuss any areas of the business and have any relevant questions answered.

Franchise Application

We also invite you to complete and return the confidentiality agreement and franchise application form. Upon receipt of your application we will be in contact with you to discuss your application and provide you with more detailed information on the Mary Ryan's Franchise operation. During the approval process you will have several meetings with the franchisor and be issued with a Franchise Disclosure Document, which is an essential legal requirement that fully discloses relevant information about the franchisor, the franchise agreement, and the franchise system.

Site Assessment

Store location is a critical factor in the Mary Ryan's franchise process and is generally the first step in the process of establishing a Mary Ryan's franchise. You will receive assistance with site selection, shop design and layout, recommended initial stock ordering, and promotional activity for your new store.

Granting of Franchise

The Franchise applicant must obtain independent legal, accounting, and other expert advice before a Mary Ryan's franchise will be granted. Typically, the initial term for the franchise agreement will be five years and there will be a further term of five years as a renewal option. On completion of all franchise documentation, and payment of the initial franchise fee, site development and training will commence.


Franchisees are required to attend a training program in the Milton store. Training is provided to the franchisee and the nominated manager. The initial training program will cover topics including store operations, business management, food handling, marketing, merchandising, and point-of-sale. Depending on the applicant and experience in retail, the allocated time for pre-opening training will vary.

Ongoing training and support is provided in the start up phase (three months) of the new business and franchisees are given assistance with their inventory and stock systems. 

Finally, the Franchisee will be given an operations manual which covers all aspects of the operation of your store and is updated regularly to reflect changes affecting you, your store, and the industry.

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