Terms & Conditions

Mary Ryan's Customer Service Policy

Mary Ryan's is committed to providing exceptional customer service and quality products. We endeavour to make sure that products listed on our website are currently in stock and pricing is correct. Standard delivery time frames are between 5-10 business days. Please note that we cannot guarantee that all products listed on our webpage are currently available; in the event that an ordered item is not currently available, or we are unable to fulfil your order, we will notify you within 2 business days to arrange an agreeable alternative item, a backorder, or a full refund. 

Mary Ryan's Pricing Policy

All of our prices are in Australian dollars (AUD) and include GST (Goods & Services tax). All of our Recommended Retail Price (RRP) prices are provided by the book publisher.

Mary Ryan's Refund Policy

Mary Ryan's will issue a refund when the product is in mint condition (DVDs and CDs still in shrink packaging) within one month of the purchase date when proof of purchase is produced.

Where the product is misbound or faulty, an exchange, gift voucher, or refund will be issued on presentation of proof of purchase.

Obscure special orders need to be chosen carefully, as we will not refund or exchange in the event that the customer changes their mind.

Mary Ryan's can refuse a refund:

1. Where the customer has changed their mind (unwanted gifts for example);
2. Where a customer has found the goods cheaper elsewhere; 
3. When a customer decides they can not afford the item;
4. Where a fault was made known to the customer at the time of sale;
5. Where the customer has caused the item to fail.

Mary Ryan's Security Policy

When purchasing from Mary Ryan's your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support at info@maryryan.com.au.

Mary Ryan's Shipping and Delivery Policy

We deliver products Australia wide using Australia POST. Shipping costs are:

* Flat rate of AUD $8.50 for all orders under AUD $35.00.
* Orders over AUD $35.00 are FREE shipping.

Books that are avaliable and in stock are dispatched within 2 business days and shipping times are estimated at between 3-7 business days, depending on your location within Australia.

Please note, books that require ordering can take up to 10 business days to be dispatched.  

Shipping Destinations:

Mary Ryan's ships orders Australia wide, however at this time we do NOT accept international orders through our website, please contact us on +61 7 3510 5000 to enquire about a special order.

Mary Ryan's ABN 42 094 137 792




Mary's Top 10

1The Barefoot Investor
Scott Pape
2The Good People
Hannah Kent
3Crimson Lake
Candice Fox
4Truly Madly Guilty
Liane Moriarty
5Big Little Lies
Liane Moriarty
6The German Girl
Armando Lucas Correa
7Swing Time
Zadie Smith
8Elon Musk
Ashlee Vance
9Hidden Life of Trees
Peter Wohlleben
10Orphan X
Gregg Hurwitz